David Summers
Head of Loss Prevention and Investigations
Winc ANZ
Check out the incredible speaker line-up to see who will be joining David.
Download The Latest AgendaDay One: Tuesday, 1 May 2018
Tuesday, May 1st, 2018
5:00 PM Reducing the Cost of Fraud
Last year, Winc Aus (formerly Staples) made $1 billion in online revenue. In 2017 Winc detected and prevented $1.3 million in fraud transaction. David attributes this to:
- Engaging online fulfillment teams through HR and the communications department to establish productive relationships
- Providing the teams with training so that they can recognize and detect fraudulent transaction
- Understanding the kinds of fraud most likely to occur and collaborating with other online organisations